Welcome to Solechemy. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully before placing your order.
- General Conditions
By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.
We reserve the right to refuse service to anyone for any reason at any time.
Unauthorized use of our website, content, or designs is strictly prohibited.
- Products & Customization
All sneakers sold by Solechemy are custom-made and unique. Each pair is handcrafted, which means minor variations in design, color, or finish may occur.
Product images on the website are for reference only. The final product may differ slightly due to customization and screen color settings.
By placing an order, you acknowledge that you are purchasing a made-to-order item.
- Pricing & Payment
Prices are listed in [currency] and may be updated without prior notice.
We accept major credit cards, PayPal, and other payment methods displayed at checkout.
Payment must be completed before production begins.
- Shipping & Delivery
Order processing takes 5–7 business days. Shipping typically requires 7–10 business days, depending on location.
Once handed to the carrier, Solechemy is not responsible for delays, lost, or stolen packages.
Customers are responsible for providing a correct and complete shipping address.
- Returns & Refunds
Since all products are custom and unique, we do not accept returns or exchanges except in cases of:
Manufacturing defect
Damage during transit
Customers must provide photo proof within 7 days of receiving the item to request a return/refund.
Original shipping fees are non-refundable.
- Cancellations
Orders may be canceled only if processing has not started.
Once production has begun, cancellations are not possible.
- Intellectual Property
All designs, logos, images, and content on the Solechemy website are the property of Solechemy.
Unauthorized use, reproduction, or distribution is prohibited.
- Limitation of Liability
Solechemy is not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability for any claim shall not exceed the purchase price of the product in question.
- Governing Law
These Terms of Service are governed by and construed in accordance with the laws.
Any disputes shall be resolved through arbitration or in the court.
- Contact
For any questions regarding these Terms of Service, please contact us:
📩 support@solechemy.com